Frequently Asked Questions
Everything you need to know about shopping with Co-Op Superstores.
What are your delivery options and timeframes?
We offer nationwide shipping across Ireland. Standard delivery typically takes 3-5 working days, while larger agricultural or hardware items may require specialized transport and slightly longer lead times.
Can I click and collect my order?
Yes, we offer a free Click & Collect service. Simply select your preferred Co-Op Superstores branch at checkout, and we will notify you via email when your items are ready for pickup.
What is your return policy for online purchases?
You can return most items within 14 days of receipt, provided they are in their original packaging and unused condition. Please note that certain agricultural chemicals or custom-mixed paints may be exempt from returns.
Which payment methods do you accept?
We accept all major credit and debit cards including Visa and Mastercard. For your security, all online transactions are processed through encrypted payment gateways.
Do you offer bulk discounts for farming or trade customers?
We provide competitive pricing for bulk orders on seasonal essentials like feed, fertilizer, and fencing. Please contact our customer service team or visit your local branch for a personalized quote.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our courier's website to monitor your delivery in real-time.