Returns & Exchanges
At Co-Op Superstores, we want you to be fully satisfied with your purchase. If you are not completely happy, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship to Warehouse
Affix the provided return shipping label to your parcel and drop it off at your nearest authorized carrier location or any Co-Op Superstores branch.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing